Support
A question, a bug, a request about your data? We answer, in English or French.
We usually reply within 2 business days. For a request about your personal data (access, correction, deletion…), include your account email address.
Personal data
Access, correction, deletion, portability: privacy@rs-digital.fr
Delete your account
Frequently asked questions
I forgot my password
In the app: Profile → Account & backup → Sign in, then “Forgot password?”. You get a link valid for 1 hour to choose a new one.
How do I export my data?
Profile → “Export my data”: the app builds a JSON file with everything on your phone and on our servers, that you can save or share.
How do I delete my account?
From the app (Profile → Delete my account) or on the Delete my account page.
Manage or cancel my subscription
Subscriptions are handled by the App Store or Google Play: Settings → your name → Subscriptions (iPhone), or Google Play → Payments & subscriptions (Android).
Where is my data stored?
In Europe (Frankfurt). All the details are in the privacy policy.
RS Digital · fitlyo@rs-digital.fr